SUPPORT FOR INSPIRON 14 3467

Learn how to lớn use và troubleshoot issues related to Windows, drivers, LCD, input đầu vào devices, networking, webcam và more on your Inspiron 14 3467.

Summary: Learn how to lớn use and troubleshoot issues related khổng lồ Windows, drivers, LCD, input devices, networking, webcam and more on your Inspiron 14 3467.See less Learn how to use & troubleshoot issues related khổng lồ Windows, drivers, LCD, đầu vào devices, networking, webcam và more on your Inspiron 14 3467.

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Quick links Getting Started with your belyvn.com Computer Inspiron 3467 Setup, Specifications and Service Manual Find your Service Tag và Express Service Code Inspiron 3467 Drivers & Downloads Warranty & tư vấn Services

For help with issues such as: wired và wireless networking, Windows, mouse, touchpad, keyboard, LCD, webcam and downloading drivers, refer khổng lồ an expanding section below.

For specifications, browse lớn the Inspiron 3467 Online Manual Page, và then touch or click PDF to the right of Inspiron 14 3000 thiết đặt and Specifications (refer lớn the Specifications section).

For port locations, browse lớn the Inspiron 3467 Online Manual Page, & then cảm ứng or click PDF to lớn the right of Inspiron 14 3000 cài đặt and Specifications (refer khổng lồ the Views section).

For the Service Manual, browse khổng lồ the Inspiron 3467 Online Manual Page and then cảm biến or click PDF lớn the right of Inspiron 14 3000 Service Manual.

To locate your Service Tag or Express Service Code, browse to the Where is the Service Tag located? page.

For how-to"s and troubleshooting information on Wired & Wireless networking, browse to lớn the belyvn.com Networking và Wireless support Center.

To turn the wireless antenna off or on, press & hold the Fn key, and then press the PrtScr key (repeating this will toggle the wireless antenna off and on).For more information on how khổng lồ turn the wireless antenna on and off on a belyvn.com Computer, refer khổng lồ belyvn.com Knowledge Base article How to Turn the Wireless Antenna On & Off on a belyvn.com Computer.

This section covers the Microsoft Windows operating system that is installed on your computer; select the tabs below lớn find out more information.

For help using Microsoft Windows, refer khổng lồ the belyvn.com Windows support Center. You will need to select the operating system you need help with.

When the computer stops responding or you are troubleshooting slow performance issues, perform the following steps:

Press the Power button for at least 15 seconds to lớn make sure the computer turns off. Disconnect all external peripherals including the keyboard, mouse, và external monitor. Peripherals also include external storage devices such as flash drives, USB devices, printers, cards etc. Start connecting external peripherals one at a time, and kiểm tra to see if the computer continues khổng lồ respond.

This links takes you lớn the belyvn.com Knowledge Base article Microsoft Windows Locks Up or an Error Occurs.

For information on thedrivers available, browse lớn the Inspiron 3467 Drivers Page.This article provides information on how to tải về drivers for belyvn.com computers, How to download and Install a Driver .

This section covers the hardware that is installed on your computer; select the tabs below khổng lồ find out more information.

Refer to lớn the following belyvn.com Knowledge Base articles for information on how to use or troubleshoot mouse, keyboard or touchpad issues.

For information on how to lớn turn the touchpad on or off, refer lớn belyvn.com Knowledge Base article Disabling or Enabling the Touchpad on a belyvn.com Laptop.

Refer to lớn the belyvn.com Knowledge Base article Troubleshooting Touchscreen Issues in Microsoft Windows, for information on resolving Touchscreen issues.

When you experience a situation in which the computer does not start at all, or if it does turn on (lights turn on và fans are spinning) but the computer does not show any image, look at the Battery LED light for a blinking amber/white pattern to lớn determine failures listed in Table 1.

Note:

The blinking patterns will consist of 2 sets of numbers being represented by a group of Amber blinks và then a group of White blinks.

First Group: The LED blinks with an Amber color 1 lớn 9 times, followed by a brief pause with the LED off for 1.5 seconds.

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Second Group: The LED blinks with a White color 1 to 9 times, followed by a longer pause before the next cycle starts again with the LED off for 3 seconds.

For example: For a No Memory Detected Error (2,3). The battery LED blinks 2 times with an Amber color, followed by a pause & then blinks 3 times with a trắng color. The battery LED will pause for 3 seconds before the next cycle repeats itself again. Each LED blink takes 0.5 seconds.

The computer will not shutdown when displaying the Diagnostic Error Codes.

Diagnostic Error Codes will always supersede any other use of the LED. For instance, on Notebooks, battery codes for Low Battery or Battery Failure situations will not be displayed when the Diagnostic Error Codes are being displayed.

Blinking Pattern

Component mô tả tìm kiếm Amber white

	BIOS recovery 2	Recovery image found but invalid

Table 1: Repetitive Battery LED Codes

For additional help with your computer, please tương tác Technical Support.

When the Battery LED does not blink with an Amber/White pattern, perform the following steps: Press the nguồn button for at least 15 seconds to make sure the computer turns off. Disconnect all external peripherals including the keyboard, mouse và external monitor. Peripherals also include external storage devices such as flash drives, USB devices, printers, cards, etc. Remove the A/C adapter from the computer & unplug the A/C adapter from the electrical outlet. Press the Power button for 15 seconds lớn drain the capacitors. Make sure the connections on the nguồn cord and A/C adapter are firmly pressed together. Insert the A/C into the computer và a good electrical outlet (not on a surge protector or power strip). Turn the computer off and insert the battery back into the computer. Start attaching devices one at a time & testing to lớn see if the computer will turn on.

There are times when changes lớn the settings in the System cài đặt (BIOS) prevent the computer from booting into Windows or connect khổng lồ the Internet. Setting the BIOS back to lớn its defaults may help fix these issues.

Reboot the computer. When you see the belyvn.com hình ảnh sản phẩm during POST, press the F2 key to lớn enter the thiết đặt screen. On the System thiết đặt screen, click Restore Settings. Make sure BIOS Defaults is selected và click OK. Click Exit. Confirm exiting, when asked.

This section covers the hardware that is installed on your computer; select the tabs below to find out more information.

For information on troubleshooting a laptop LCD Screen, refer khổng lồ the belyvn.com Knowledge Base article Troubleshooting a máy vi tính LCD Screen That is Black, Blank or Hard to See.

For help with resolving USB port issues, refer lớn belyvn.com Knowledge Base article How to resolve USB port issues.

For information about và help with resolving Hard Drive issues, refer to the belyvn.com Knowledge Base article Understanding and Troubleshooting Your Hard Drive.

The power & battery charge LED indicator is located at the front of the computer Figure 1. Refer to Table 1 for the mô tả tìm kiếm of the LED.

Figure 1:Power & Battery LED Location

LED Behavior mô tả tìm kiếm

Alternately blinking amber & white lights	Unauthenticated or unsupported non-belyvn.com AC adapter or battery is attached lớn the laptop
Constantly blinking amber light	Battery below specified low-battery level
Light off	Battery in full-charge mode with AC adapter present
White light on	Battery in charge mode with AC adapter present

Table 1: Table of the Battery LED

Note: While the computer is powered on you can press và hold the Fn key và then press the H key lớn toggle the battery charge LED khổng lồ a hard drive activity indicator.

For additional information about và help with resolving Battery issues, refer khổng lồ the Battery support site.

For information about and help with resolving Audio issues, refer to lớn the Speakers and Headphones support site.

This section covers the software that may be installed on your computer; select the tabs below khổng lồ find out more information.

The belyvn.com Windows Backup truyền thông media and Recovery Options page provides information about backing up your Windows Operating System as well as recovery options for when Windows does & does not start correctly.

The belyvn.com download Center provides information about software you may have bought và software that is already installed on your computer, such as belyvn.com Backup Solutions and belyvn.com SupportAssist for PCs và tablets.

Some of the software sold at the time of purchase has to lớn be downloaded once you receive your computer. You can download and install those programs by using belyvn.com Digital Delivery, for more information refer khổng lồ the following links:

A miễn phí PDF reader (Acrobat Reader DC) is available for miễn phí from Adobe. You will need this program lớn view any PDF files such as the Quick Start Guides or Owner"s Manuals.

This article provides help with Microsoft Office programs, A Guide khổng lồ the various Microsoft Office programs available on your belyvn.com PC.

khổng lồ uninstall Skype, perform the following steps: Close Skype và make sure it is not running in the background. In the Search bar type appwiz.cpl cảm ứng or click on appwiz.cpl (Control panel item) to open the Programs and Features window. Touch và hold or right-click on Skype from the list and select either Remove or Uninstall. Reboot your computer and check to make sure the application has been uninstalled.

To access the belyvn.com Security and Virus support Page click on the following link:

Your computer will come pre-installed with an Anti-virus program. For more information refer lớn the belyvn.com Knowledge Base article Useful Information about the Third các buổi party Anti-virus programs that ship with a belyvn.com PC.

More information about Viruses, Spyware và Malware can be found at the following links: